FREQUENTLY ASKED QUESTIONS
Houskase is an Indian everyday-essentials brand offering premium towels, dry and wet tissues, cleaning accessories, kitchen accessories, microfiber cloths, sports towels and household products. Every product is designed for daily use at home, in the office and on the go, with a strong focus on absorbency, softness and a lint-free finish.
Delivery is completely free on all orders above ₹499. We deliver across 20,000+ pincodes in India. Once your order is confirmed, you will receive a confirmation by SMS and email, and you can check the status anytime on our Track Order page.
You can pay using UPI, credit card, debit card, net banking or Cash on Delivery (COD). All online payments are processed through a secure encrypted payment gateway, so your card and banking details always stay protected.
Yes. If you receive a damaged, defective or incorrect product, you can raise a return or replacement request. The item must be unused and in its original packaging. For complete details, please refer to our Refund and Cancellation page.
Yes, we do. Houskase serves everything from single packs to bulk supply for homes, offices and businesses. For bulk pricing or corporate orders, reach out through our Contact Us page and our team will share a custom quote.
Once your order is shipped, we send you a tracking link along with the tracking number by SMS and email. You can also visit the Track Order page on our website, enter your order number and registered email or phone number, and see the live status of your shipment at any time.
