Last Updated: July 08, 2026
Welcome to Houskase (sevendial.in). These Terms and Conditions outline the rules and regulations for the use of Housekase International Private Limited’s Website, located at https://sevendial.in/.
By accessing this website and purchasing our products (Premium Towels, Tissues, Cleaning Essentials, Kitchen Care, and Sports Towels), we assume you accept these terms and conditions. Do not continue to use Houskase if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice: “Client”, “You”, and “Your” refers to you, the person logging on to this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our”, and “Us”, refers to Housekase International Private Limited.
1. Services and Products
Houskase is an e-commerce platform offering a variety of household and cleaning essentials. All products listed on the website, their descriptions, and their prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
2. Pricing and Payments
Currency: All prices on the website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Payment Gateway
We use Razorpay as our secure payment gateway partner. We do not store your complete credit/debit card details on our servers. All transactions are processed through Razorpay’s secure, PCI-DSS compliant payment system.
By making a purchase, you agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
3. Shipping and Delivery
We offer nationwide delivery across India, serving over 20,000 pincodes.
Estimated delivery timelines are between 3 to 7 business days depending on the delivery destination.
Shipping costs (if applicable) are calculated and displayed at checkout. Please refer to our detailed Shipping Policy for more information.
4. Returns, Refunds, and Cancellations
We are committed to buyer protection. If you receive a defective or incorrect item, you may be eligible for a refund or replacement.
Cancellations
Orders can be cancelled before they are dispatched. Once dispatched, the cancellation request will not be entertained.
Refunds
Approved refunds will be processed through the original method of payment within 5 to 7 working days.
For complete details, please refer to our Refund and Cancellation Policy.
5. Privacy and Data Protection
Your privacy is important to us. By using our website and payment gateway, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
We collect necessary details (Name, Address, Phone, Email) strictly for order fulfillment and customer support.
Payment processing data is securely handled by Razorpay as per RBI guidelines.
6. User Conduct
You agree not to use the website for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the website in any way that could damage the website, the services, or the general business of Housekase International Private Limited.
7. Intellectual Property
Unless otherwise stated, Housekase International Private Limited and/or its licensors own the intellectual property rights for all material on Houskase. All intellectual property rights are reserved. You may access this from Houskase for your own personal use subjected to restrictions set in these terms and conditions.
8. Limitation of Liability
In no event shall Housekase International Private Limited, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website.
9. Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of New Delhi, India.
10. Contact Information
If you have any questions, concerns, or require assistance regarding these Terms & Conditions or your transactions, please contact us at:
Company Name: Housekase International Private Limited
Address: 2nd Floor, Building No./Flat No.: 39/12, Near House Tax Office, Ashok Nagar, New Delhi, West Delhi, Delhi, PIN Code: 110018
Phone: +91 92661 29195
Email: sales@sevendial.in
