Last Updated: July 08, 2026
At Houskase (HOUSEKASE INTERNATIONAL PRIVATE LIMITED), we strive to provide a seamless, secure, and transparent checkout experience for all our customers purchasing premium household and cleaning essentials. This Payment Policy outlines the terms and conditions related to transactions made on our website (https://sevendial.in/).
1. Accepted Payment Methods
To ensure maximum convenience, we have partnered with Razorpay, India’s leading payment gateway, to offer a wide range of secure payment options.
We accept the following modes of payment
UPI (Unified Payments Interface): Google Pay, PhonePe, Paytm, BHIM, Amazon Pay, and other UPI apps.
Credit and Debit Cards
Visa, MasterCard, RuPay, and Maestro.
Net Banking
All major Indian banks.
Mobile Wallets
Paytm, MobiKwik, Freecharge, etc.
EMI & Pay Later: Subject to eligibility and availability via Razorpay.
(Note: Currently, all orders must be prepaid online. If you intend to offer Cash on Delivery in the future, it will be clearly indicated at the checkout page.)
2. Payment Security
Your financial security is our highest priority.
PCI-DSS Compliance: All online transactions are processed through Razorpay, which is a highly secure, PCI-DSS compliant payment gateway.
No Card Storage
Houskase does not collect, capture, or store your complete credit or debit card details, net banking passwords, or UPI PINs on our servers.
Encryption
All transaction data is encrypted securely during transmission to ensure your personal and financial information remains strictly confidential.
3. Pricing and Taxes
Currency: All prices listed on the Houskase website are in Indian Rupees (INR).
Taxes
Unless explicitly stated otherwise, all product prices are inclusive of the applicable Goods and Services Tax (GST).
Hidden Charges
There are no hidden charges when you make a purchase on our website. The final amount payable, including any applicable shipping fees, will be clearly displayed on the checkout page before you complete the payment.
4. Payment Failures and Deductions
Occasionally, due to network issues or bank server downtime, a payment might fail even if the amount is deducted from your account.
If your account has been debited but you have not received an order confirmation, please do not panic.
The deducted amount will be automatically rolled back and refunded to your original payment method by your bank/payment gateway within 5 to 7 working days.
If the issue persists beyond this timeframe, please contact our support team with your transaction details.
5. Payment Disputes and Fraud Prevention
We reserve the right to refuse or cancel any order if we suspect fraudulent activity or a breach of our terms.
In case of a chargeback or payment dispute, we will cooperate fully with Razorpay and the respective banking authorities to resolve the matter in accordance with Indian laws.
6. Contact Information
If you encounter any issues during the payment process or have questions regarding your transaction, please reach out to us immediately:
Company Name: HOUSEKASE INTERNATIONAL PRIVATE LIMITED
Registered Address: 2nd Floor, Building No./Flat No.: 39/12, Near House Tax Office, Ashok Nagar, New Delhi, West Delhi, Delhi, PIN Code: 110018
Phone: +91 92661 29195
Email: sales@sevendial.in
