Last Updated: July 08, 2026
At Houskase (HOUSEKASE INTERNATIONAL PRIVATE LIMITED), we are committed to delivering your premium towels, tissues, and cleaning essentials in the best possible condition and on time. We partner with reliable logistics providers to ensure a smooth and hassle-free delivery experience across India.
1. Shipping Coverage
We offer nationwide delivery across India, servicing over 20,000 pincodes. Currently, we do not ship internationally.
2. Order Processing Time
All orders are processed and dispatched from our warehouse within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
3. Estimated Delivery Time
Standard Delivery: Once dispatched, orders typically take 3 to 7 business days to reach your destination, depending on your location.
Deliveries to metropolitan cities are usually faster, while remote areas or areas with limited accessibility may take slightly longer.
Please note
Delivery timelines are estimates and may occasionally be affected by unforeseen circumstances such as weather conditions, logistical delays, or public holidays.
4. Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout based on the weight of the products and the delivery destination.
[Optional: We offer FREE standard shipping on all orders above ₹[Insert Amount, e.g., 999].]
5. Order Tracking
Once your order has been dispatched, you will receive an email and/or SMS notification containing your tracking number and a link to track your shipment. Please allow up to 24 hours for the tracking portal to update the status of your package.
6. In-Store Pickup
Currently, we operate purely as an e-commerce platform and do not offer in-store pickup or direct purchasing at our registered office. All orders must be placed online and will be delivered to your shipping address.
7. Missing or Delayed Deliveries
If your order has not arrived within the estimated delivery time, please check the tracking link provided. If the issue persists, please contact our support team with your name and order number, and we will look into it immediately.
8. Damages During Transit
We take utmost care in packaging our products safely. However, if your order arrives damaged, please do not accept the package or contact us within 48 hours of delivery with clear photos of the damaged item and packaging. We will assist you with a replacement or refund as per our Refund Policy.
9. Contact Us
If you have any further questions regarding our shipping and delivery processes, please feel free to reach out to us:
Company: HOUSEKASE INTERNATIONAL PRIVATE LIMITED
Address: 2nd Floor, Building No./Flat No.: 39/12, Near House Tax Office, Ashok Nagar, New Delhi, West Delhi, Delhi, PIN Code: 110018
Phone: +91 92661 29195
Email: sales@sevendial.in
